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Case Studies

See how we create websites that help businesses grow and succeed.

Prime Plumbing

Client Background:

Prime Plumbing is a trusted plumbing business servicing Emerald and the surrounding Central Highlands region. They handle domestic and commercial plumbing, hot water systems, blocked drains, repairs, and general maintenance.

Industry:

Plumbing

Business Goal or Challenge:

Prime Plumbing needed a modern website that showcased their full service range, helped customers request quotes quickly, and strengthened their presence in the local region. Their previous online presence did not reflect their professionalism or the scale of work they deliver.

What Free Digital Delivered:

We created a clean, easy to navigate website with clear service sections and strong call to action areas to encourage bookings. The design supports local trust, highlights their broad capability, and makes it simple for customers to get in touch for quotes or emergencies.

Unique Aspects:

Clear layout covering all core plumbing services
Strong regional focus to support local SEO
Simple contact pathways for quote and emergency requests
Clean design suited for a trades based business

Process Steps Taken:

Reviewed competitor sites and local service expectations
Structured service pages for clarity and relevance
Designed a mobile friendly interface for customers on the go
Added quote request prompts throughout the site
Applied on page SEO foundations for better visibility

Outcome / Results:

0 %

percent increase in quote requests in the first 8 weeks

Stronger visibility for plumbing searches in the Central Highlands

Faster customer response times due to improved enquiries

“Honestly couldn’t believe it was free — they built the whole site and helped me get found on Google. Game changer.”

Sarah L., Florist – Brisbane

“Super easy process. I filled out a short form, and the team took care of the rest. The new site looks amazing!”

Dave R., Electrician – Melbourne

“I was nervous about going online, but these guys made it simple and stress-free. Highly recommend.”

Anna K., Counsellor – Perth

“Free Digital delivered exactly what we needed. The new site represents our training model clearly and professionally.”

ADP Framework Team

“Our new site looks professional and has helped customers find us faster. Free Digital made the whole thing easy.”

Prime Plumbing Team

“The new website makes it easier for patients to learn about my services and get in touch. Free Digital made the whole process very smooth.”

Dr Zia Hoque

“Our new website finally reflects the quality of our service. Customers can find what they need quickly and enquiries have increased noticeably.”

Prince Transfers Team

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